Role overview
Commercial Associate I Groceries
Commercial - Egypt, EG - Full time - 1010 About InstaShop
InstaShop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, InstaShop has been setting the standard for excellence and convenience in the region.
With a dynamic and motivated team fueled by passion and innovation, every day at InstaShop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey. 🌟
About the Role
As a Commercial Associate, you will be the first point of contact with our valued partner shops. You will be responsible for identifying, selecting, and establishing partnerships with the best shops in each area, ensuring InstaShop’s network grows with top-quality partners. By building and nurturing these relationships, you’ll play a key role in supporting InstaShop’s commitment to service excellence and customer satisfaction.
Day-to-Day Responsibilities
Building and maintaining a comprehensive list of potential partner shops and key contacts to maximize business outreach and new acquisitions
Identifying and negotiating contracts to onboard new affiliate shops across regions, expanding InstaShop’s network
Fostering strong relationships with client store representatives/managers, ensuring ongoing engagement and support
Overseeing and facilitate the shop onboarding process, collaborating with cross-functional teams to ensure a smooth launch
Monitoring key performance indicators (KPIs) and work to optimize the operational performance of partner shops
Identifying and address gaps in product assortment and pricing relative to offline to ensure parity
Generating non-commission revenue from vendors by identifying opportunities for additional business
Supporting top-line growth initiatives for vendors within the portfolio
Driving promo penetration across shops within your portfolio
Monitoring competitor activities in the market and sharing relevant insights with internal teams to inform strategy
Identifying opportunities for in-store branding and execute these initiatives within partner shops
Utilizing InstaShop’s services and providing constructive feedback to enhance the overall customer experience and services
Key Qualifications
Bachelor’s degree in Business, Marketing, or any other related field
Commercial awareness and basic understanding of the technology landscape
Prior experience in business development, sales, or a similar role is a plus
Proficiency in MS Office
What You’ll Bring
Strong organizational and time management skills to handle multiple tasks and deadlines efficiently
Excellent communication and interpersonal skills to build and maintain strong relationships with partners
A proactive attitude with creative problem-solving abilities to drive results
Adaptability and flexibility to thrive in a fast-paced environment
* A customer-focused, commercial mindset to align partnerships with InstaShop’s growth goals
