· Provision, maintain, troubleshoot & improve Cloud Platform/s
· Proficient in Microsoft Azure Cloud with sound knowledge on one of the other public cloud providers like AWS, OCI GCP
· Expert knowledge of networking and infrastructure provisioning in cloud, consisting of networks, Security, compute, storage and databases.
· Analyse errors in systems and define corrective measures.
· Guarantee a secure infrastructure environment as well as production stability and performance.
· Cloud Infrastructure provisioning & management
· Cloud Infrastructure health
· Azure Administration capability
· Understanding on Terraform & Azure DevOps
· Patch Management, Vulnerability management and documentation
· Compliance information security policies security baselines
· Support Cloud BAU Infrastructure
· Interacts with the Cloud Architect on regular basis
· Adhere to the project management, security controls, procedures and frameworks
· Provide help to other team members
· Provide full information to the peers on work done and have full transparency in knowledge transfer processes
· Ensure management is fully notified of any risks, issues, project status and accomplishments.
· Ensure that management is informed of any issues that are delaying the project or of any errors on timely and swiftly basis
· Provide daily updates to the line manager
· Ensure full compliance to the Cloud guidelines and procedures in place
· Make quick decisions during technical snags to avoid or reduce downtime.
· Review of documentation and applicable technical procedures.
· On-time delivery of support services in-line with the SLA.
· Ensure the solutioning decision always follows the principle of High Availability, Resiliency and Auto Recovery
· Problem and Incident Management
· Impact and root cause analysis
· Recommend and implement best practices and solutions
· Adherence to standards and change management polices
· Audit, security and regulatory compliance knowledge
· Quickly resolve issues in a large-scale environment during technical snags
· Address performance issues
· Infrastructure and OS level diagnosis
· End to end connectivity diagnosis