Our client is a prominent provider of promotional products and branding solutions, helping businesses create impactful brand identities through custom-designed promotional products and corporate gifts. They aim to enhance brand recognition and loyalty by offering tailored branding solutions that effectively communicate brand values.
Location:
Fully Remote (Work from Home), 9 AM - 5 PM EST.
Key Responsibilities:
Client Management & Creative Scoping: Work with client accounts, scope their needs and requirements, and support in delivering creative and branding services to ensure alignment with their business objectives.
Proposal, Quotes & Order Writing: Work alongside the internal team to put together pricing proposals/quotes for clients based on the service scope.
Creative Problem Solving: Suggest creative ideas and solutions to address client business challenges and enhance brand positioning.
Collaboration: Work collaboratively with internal teams to ensure projects are delivered on time and meet client expectations.
Client-Facing Role: Serve as a point of contact for clients, ensuring satisfaction and managing all aspects of client services.
Data Entry Skills: Demonstrate accurate and efficient data entry capabilities, with attention to detail and the ability to handle large volumes of information.
What Success Looks Like:
Client Satisfaction: Achieve high levels of client satisfaction through effective communication and successful project delivery.
Effective Proposal Writing: Collaborate with the internal team to translate needs into clear and effective pricing proposals.
Creative Solutions: Successfully discuss creative ideas with clients that solve business challenges and enhance brand value.
Timely Delivery: Ensure all projects are completed on time and meet or exceed client expectations.
Qualifications:
Experience: Proven experience in client-facing roles, with a keen eye for detail and a passion for creative, marketing-focused sales
Design Skills: Proficiency in Canva, with a keen eye for branding and visual aesthetics.
Communication Skills: Excellent verbal and written communication skills, with the ability to write proposals and build rapport with clients.
Organizational Skills: Highly organized and capable of managing multiple projects and deadlines efficiently.
Self-Motivated and Independent: Creative and driven, with a passion for branding and innovation.
Remote Work Proficiency: Capable of working effectively in a remote setting, with strong collaboration skills.
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