Claims & Deductions Supervisor
Claims & Deductions Supervisor
Claims & Deductions Supervisor
POSITION SNAPSHOT
Location: Cairo, Egypt
A DAY IN THE LIFE …
- Manage the C&D team and ensure that all activities in scope are executed in a timely manner and according to the agreed Key Performance Indicators (KPIs)
- Drive projects to reduce C&D Lead Time to Close and reduce aged disputes
- Drive towards excellence by ensuring best practices are implemented and business/internal controls are in place
- Ensuring regular visibility is provided to market to drive actions which would positively impact C&D KPIs
- Ensure business continuity plan is defined, update and implemented
- Ensure compliance of Claims & Deductions activities and follow up on updating SOPs, SRs, and other policies to be in line with global guidance and current practices.
- Encourage, coach & develop the team, in addition to working on their talking talent along with aspirations
- Build Issue log and proposed action plan to present to stakeholders
- Achieve operational KPIs targets
- Succeed through people
- Initiatives to enhance the E2E process and create value to our markets
- Automate claims creation for all countries
Excellent communication and leadership skills
Detailed oriented
Stake holder management
Candidates with finance, O2C, business administration or banking background are welcome to apply
Minimum 1 to 2 years of experience leading a team
Presentation skills
Proficient in MS Office
Claims & Deductions Supervisor
POSITION SNAPSHOT
Location: Cairo, Egypt
A DAY IN THE LIFE …
- Manage the C&D team and ensure that all activities in scope are executed in a timely manner and according to the agreed Key Performance Indicators (KPIs)
- Drive projects to reduce C&D Lead Time to Close and reduce aged disputes
- Drive towards excellence by ensuring best practices are implemented and business/internal controls are in place
- Ensuring regular visibility is provided to market to drive actions which would positively impact C&D KPIs
- Ensure business continuity plan is defined, update and implemented
- Ensure compliance of Claims & Deductions activities and follow up on updating SOPs, SRs, and other policies to be in line with global guidance and current practices.
- Encourage, coach & develop the team, in addition to working on their talking talent along with aspirations
- Build Issue log and proposed action plan to present to stakeholders
- Achieve operational KPIs targets
- Succeed through people
- Initiatives to enhance the E2E process and create value to our markets
- Automate claims creation for all countries
Excellent communication and leadership skills
Detailed oriented
Stake holder management
Candidates with finance, O2C, business administration or banking background are welcome to apply
Minimum 1 to 2 years of experience leading a team
Presentation skills
Proficient in MS Office
Cairo, EG
Cairo, EG
