Chatbot Conversational Designer

Introduction:

At Twerlo, we’re not just building automation solutions; we’re shaping the future of digital transformation. Our cutting-edge products, including AI Bots, MOTTASL, and Fooder, are designed to enhance customer experiences and drive business success. As a Chatbot Conversational Designer in our Product Department, you’ll play a crucial role in bringing these products to life, crafting engaging and intuitive chatbots that revolutionize how our clients connect with their customers. Join our team of Twerlians and make an impact in industries worldwide.

About Twerlo:

Twerlo is a fast-growing digital solutions company committed to transforming business interactions through automation technology. We empower our diverse team of Twerlians to collaborate from anywhere while staying connected through regular team meetings, outings and events.
Our culture is one of innovation, inclusivity, and continuous learning, where every team member is valued, and every idea has the potential to shape the future.

Meet the Product Team:

Our Product Department is a dynamic group of visionaries, creators, and problem-solvers who are passionate about delivering exceptional products. As a Chatbot Conversational Designer, you’ll work alongside product managers, developers, and fellow designers to create chatbots that are intuitive, engaging, and impactful. We thrive on collaboration and celebrate each other’s successes.

How You’ll Shape the Future:

• Design with Purpose: Use your expertise to design chatbot experiences that are user-friendly and meet the unique needs of our clients on platforms like WhatsApp.
  
• Collaborate Across Functions: Work closely with clients, developers, and product managers to bring chatbot concepts to life, ensuring they align with our product vision.
  
• Lead with Creativity: Take ownership of chatbot design projects from start to finish, incorporating feedback and making data-driven improvements.
  

Your Day-to-Day Responsibilities:

• Conduct client meetings to gather detailed requirements for WhatsApp chatbots.
  
• Develop and refine chatbot prototypes that deliver seamless user experiences.
  
• Collaborate with bot developers to test, implement, and optimize chatbot designs.
  
• Write engaging and effective chatbot dialogues in both English and Arabic.
  
• Stay informed on the latest chatbot design tools and trends to keep our products ahead of the curve.
  

Requirements

What We’re Looking For:

• Experience: Proven background in chatbot design or a related field within user experience.
  
• Skills: Strong communication, problem-solving abilities, and a talent for crafting natural, engaging conversations.
  
• Team Player: A proactive, adaptable mindset and the ability to work collaboratively in a remote-first environment.
  
• Language Proficiency: Fluent in Arabic, with excellent writing skills and attention to detail.
  

BenefitsWhy You’ll Love Being a Twerlian:

• Remote-First Work Culture: Enjoy the freedom to work from anywhere, complemented by flexible working hours that prioritize your work-life balance.
  
• Vibrant Team Culture: Participate in regular virtual meetups, interactive workshops, and engaging company-wide events that keep our Twerlian community inspired and connected.
  
• Team Outings & Celebrations: We balance our remote work with in-person team outings and celebrations that build camaraderie and a sense of belonging.
  
• Financial Stability: We offer competitive salaries that reflect your skills and contributions, ensuring financial stability and recognition for your hard work.
  
• Generous Leave Options: Recharge with our generous paid leave policies, including annual leave, special leave for important life events, and more.
  
• Personal Growth Opportunities: Access to LinkedIn Learning and other professional development resources to continuously advance your skills.
  
• Empowering Work Environment: We equip you with the latest tools and technology needed to do your job efficiently and effectively, from design software to collaboration platforms.
  
• Continuous Learning Culture: Be part of a company that invests in your development, offering mentorship, skill-building workshops, and a clear path for career advancement.
  
• Long-Term Career Growth: Twerlo is committed to providing a stable, growth-oriented work environment where your career can flourish. We value long-term relationships and provide opportunities to advance within the company.
  
• We celebrate your achievements: whether through virtual shout-outs, recognition programs, or memorable in-person gatherings. Every milestone matters, and every Twerlian is valued.
  

Join Us and Make a Difference:

At Twerlo, every Twerlian plays a pivotal role in our journey. If you’re ready to bring your creativity, passion, and expertise to a company that’s making waves in the digital solutions space, we’d love to have you on board.