Casino Marketing Executive - Luxor page is loaded
Casino Marketing Executive - Luxor
Casino Marketing Executive - Luxor
locationsProperty - Luxor time typeFull time posted onPosted Today job requisition id257900
The SHOW comes alive at MGM Resorts International
Join us and be part of a team that celebrates creativity, collaboration, and the excitement of Las Vegas!
THE JOB :
The primary responsibility of the Casino Marketing Executive is to streamline processes, exercise sound judgment, and make informed decisions to fulfill casino customer requests. All tasks must be carried out in alignment with MGM Resorts International's marketing policies, practices, and procedures. You will play a vital role in our mission to own the guest’s experience and create
WOW memories that they will carry with them far beyond their stay with us.
THE DAY-TO-DAY:
Assess and evaluate customers’ casino activity to provide tailored incentives, with the authority to approve a limited range of comps and allowances (including rooms, food, beverages, event tickets, promotional chips, free play, airfare, and discounts) Maintain the property’s customer base to enhance customer development efforts Manage customer reservations using VIPR/AUTOCAB, OPERA, and PATRON management systems If authorized, grant limited marker authorization limits to qualifying customers Make informed decisions regarding customer credit lines, allowances, and comps, with minimal exposure to business decisions Assist in managing customers to ensure profitable relationships Collaborate with Casino Marketing, fellow Marketing Executives, and property staff to support and facilitate in-house casino customers Attend special events as needed to promote marketing efforts and engage with customers Participate in quarterly Receivable Meetings to provide updates to the Corporate Finance team Safeguard confidential casino customer information by upholding guest privacy and adhering to company policies regarding information requests Resolve customer disputes and complaints to achieve satisfaction for both the customer and the company Comply with local laws and Title 31, and attend all mandatory compliance and training sessions
THE IDEAL CANDIDATE:
Bachelor’s Degree or equivalent experience Nevada State Gaming Registration Must be able to work various shifts, including weekends and all holidays Three (3) years of experience in the Casino Marketing industry of a similar resort setting Exceptional customer service and savvy interpersonal skills to communicate effectively with all stakeholders Demonstrates and maintains a professional, neat and well-groomed appearance adhering to MGM Resorts International Marketing standards Ability to work with a team in a fast-paced environment Able to travel domestically or internationally to meet existing customer base Able to effectively communicate in English, in both written and verbal forms
THE PERKS & BENEFITS:
Health & Income Protection benefits (for eligible employees) Professional and personal development opportunities through employee programs and network groups Free meals in our Luxor employee dining room Free parking on and off-shift at all MGM Resorts properties Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts
VIEW JOB DESCRIPTION:
Are you ready to
JOIN THE SHOW
locationsProperty - Luxor time typeFull time posted onPosted 3 Days Ago At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.
Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.
MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.com
We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our and commitment to diversity and inclusion, please visit . For California residents, also see our that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.
