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Job Description

Job Requisition ID: 165196 


Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 


By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day


Overview of the role


Maintaining clean and orderly checkout areas whilst serving customers with great Customer Service skills. As well as Following SOPs including counting and recording the float before trading begins and upon close of trading in order to reduce losses.


What you will do


Financial


  • Receiving payment by cash, check, credit cards, vouchers, or automatic debits. Follow the SOP pertaining to cash handling.
  • Computing and recording transactions and ensuring 100% accuracy for all register transactions.
  • Counting and recording the float before trading begins and upon close of trading.
  • Cash handling and safe custody of collected cash.

Customers


  • Ensuring that company's customers are well-attended to, assuring their needs is satisfied.
  • Work efficiently and effectively in order to minimize queues.
  • Maintaining clean and orderly checkout areas.
  • Ensuring and maintaining adequate stock of printed stationary at required stock level.

Required Skills to be successful


General retailing experience:


  • Previous service environment experience, ideally sales or hospitality – From 1 to 2 years in a similar role
  • Commerce/ Accounting background an advantage
  • Must have a strong customer focus
  • Must have the ability to work in a high-volume, fast-paced, and constantly changing retail environment
  • Must be computer literate
  • Comfort with shifts

Behavioral Competencies:


  • Must have the ability to create an environment where the IKEA values are a strong and living reality that embraces the diversity of co-workers and visitors
    • Customer Focus
    • Individual Accountability
    • Continuous Improvement
    • Personal Leadership
    • Teamwork

About Al-Futtaim Retail


Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…


About Al-Futtaim IKEA


GROWING TOGETHER...


We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.


Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.


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