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Job Description

Job Requisition ID: 166770 


Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 


By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day


Role Purpose: Operate a cash register, maintain clean and orderly checkout areas whilst serving customers with great Customer Service skills. Follow SOPs including counting and recording the float before trading begins and upon close of trading in order to reduce losses.


What you will do: 


  • Focus on guests, ensuring excellent service, empathy, and a reason to return.
  • Gather guest feedback daily and act on their needs.
  • Maintain a smooth shopping experience by minimizing queues and keeping areas clean.
  • Handle cash transactions accurately and use selling techniques to boost sales.
  • Stay updated on IFB activities, menu, and food safety regulations.
  • Support team members and follow emergency protocols.
  • Work with the Chef to enhance knowledge and maintain equipment.
  • Adhere to SOPs, process payments correctly, and ensure accurate transaction records.
  • Secure collected cash and maintain proper cash-handling procedures.

What you will need:


  • 2 years of revious service environment experience, ideally sales or hospitality 
  • good communication skills

About Al-Futtaim Retail


Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…


About Al-Futtaim IKEA


GROWING TOGETHER...


We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.


Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.



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