Captain

Captain

Job Description

We are currently looking for dynamic, and self-motivated Food & Beverage professionals who want to move their careers forward. As a Captain you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
• Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
• Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests
• Practice good customer relations and attend to customer complaints and queries satisfactorily
• Ensure the Outlet is set-up for service and supervise for a smooth operation
• Direct and supervise the service team to ensure that all duties are performed as per standards
• Ensure that all colleagues have received adequate training to perform their duties
• Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques by exceeding guest expectations and to increase revenue

Skills

Education, Qualifications & Experiences
You should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role. You should possess a good knowledge in both written and spoken English and a wide familiarity with Micros would be desirable. Previous experiences in minor leadership and supervisory roles are a definite plus.

Knowledge & Competencies

The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ individual with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multicultural team and guests alike, while possessing following additional competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork
Job Location Sharm el Sheikh, Egypt Residence Location Egypt Experience: 2 - 4 Years of Experience Oran, Algeria Azure Rotana Thalasso & Resort - Oran Department: Food & Beverage Employment Type: Mid-Career Job Summary As a Captain Food Beverage, you will be responsible for overseeing the... Experience: 2 - 5 Years of Experience Dubai, UAE Amwaj Rotana - Jumeirah Beach Department: Food & Beverage Employment Type: Mid-Career Job Summary As a Captain in Food Beverage, you will be responsible for overseeing and... Experience: 1 - 3 Years of Experience Ras Al Khaimah, UAE The Cove Rotana Resort - Franchised Department: Food & Beverage Employment Type: Mid-Career Job Summary The Food Beverage Captain is responsible for overseeing the dining experience... Experience: 2 - 4 Years of Experience Oran, Algeria Azure Rotana Thalasso & Resort - Oran Department: Food & Beverage Employment Type: Mid-Career Job Summary As a Captain Food Beverage, you will be responsible for overseeing the... Experience: 2 - 5 Years of Experience Dubai, UAE Amwaj Rotana - Jumeirah Beach Department: Food & Beverage Employment Type: Mid-Career Job Summary As a Captain in Food Beverage, you will be responsible for overseeing and... Experience: 1 - 3 Years of Experience Ras Al Khaimah, UAE The Cove Rotana Resort - Franchised Department: Food & Beverage Employment Type: Mid-Career Job Summary The Food Beverage Captain is responsible for overseeing the dining experience... Experience: 2 - 4 Years of Experience