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Call Center Representative ( English)

Today 2025/05/09
Remote
30 Open Positions
Full Time Employee · Min 1 Years of Experience
50-99 Employees · Business Process Outsourcing (BPO) - Call Centers & Customer Care Outsourcing
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Job Description

  • Make outbound calls to prospective clients to schedule appointments for the sales team.
  • Identify and qualify leads based on their needs and match them with company services.
  • Follow up with leads to ensure timely appointments and maintain ongoing communication.
  • Accurately document all interactions and appointments in the CRM system.
  • Meet or exceed daily, weekly, and monthly appointment setting targets.
  • Work from home most of the time with occasional in-person meetings or trainings.
  • Working days (Monday to Friday) -- US Timezones

Compensation

  • Salary starts at 20K + KPIs and bonuses (up to more than 35K).



Preferred Candidate

Years of Experience
Min: 1
Age
Min: 19 Max: 36

BPO Hive is a comprehensive 360-degree solution that empowers businesses with exceptional communication strategies. Beyond providing access to highly skilled, English-fluent Egyptian professionals, we offer a full suite of services to address diverse communication needs. BPO Hive was established in 2019 to address the industry-wide challenge of finding qualified, affordable, English-speaking sales, chat support, appointment setting, and customer service teams. Our core strength lies in delivering exceptional customer service experiences through our team of highly skilled Egyptian English fluent speakers, carefully selected through a rigorous hiring process to guarantee expertise and communication excellence. We understand that hiring locally can be expensive and timeconsuming and that compliance and tax requirements can be a barrier. That's why we offer a unique outsourcing solution that takes distance out of the equation.

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