What you will doCustomerAttends all assigned calls promptly and courteously based on pre-set Call Center SLA’s and KPIs.Route calls to relevant Departments and follow-up where necessary.Handles
of all conversations in our call center database in a comprehensible way ... Customers, Corporate account, and Internet Call Center(Technical account)- Make sure that ...
Call Center Representative Call Center Representative Full time Cairo, Egypt ... MaleFemale Industry Customer Service and Call Center Qualifications Degree Bachelor Job Detail ...
courteously based on pre-set Call Center SLA’s and KPIs. Route ... building of knowledgebase. Generate daily Call Center reports Operational Operates the store ...
by the company, such as call duration, customer satisfaction scores, and ... first call resolution rates. Continuous improvement may ... all communications. 9. Maintaining Call Center...
by the company, such as call duration, customer satisfaction scores, and ... first call resolution rates. Continuous improvement may ... all communications. 9. Maintaining Call Center...
One of our client in Call center industry is seeking to hire Senior Call Center Specialist for premium accounts : Job Description: Handling escalations for premium clients. Managing a small
all communications. 7. Maintaining Call Center Etiquette: Following call center etiquette guidelines, such as ... 6 months of experience in Call Center Industry. High emotional...
by the company, such as call duration, customer satisfaction scores, and ... first call resolution rates. Continuous improvement may ... all communications. 9. Maintaining Call Center...
talented individual to join our Call Center as an Arabic/English Customer ... roles, preferably in a contact center environment Strong communication skills and ...
and dedicated Call Center Manager to join our team. The Call Center Manager will ... overseeing the operations of our call center, ensuring excellent customer service, and ...
5 years experience in a call center environment. (managing voice account) Preferred ... . Skills Excellent English Proficiency in call center technologies and customer service...