Bayt.com
https://bayt.page.link/G7x43kBHxTr5mUKG7
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Call Center Agent English Account (Gold Team)

3 days ago 2025/08/09
Other Business Support Services
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Job Description

  • Handle inbound and outbound calls with high-value customers
  • Provide exceptional customer service, addressing inquiries, concerns, and resolving issues in a timely and professional manner.
  • Maintain a high level of professionalism, discretion, and confidentiality while dealing with sensitive customer data.
  • Offer personalized support to customers, ensuring their needs are met in a timely manner.
  • Ensure customer satisfaction and deliver consistent results through high-quality communication.
  • Manage customer queries, complaints, and requests, offering solutions while maintaining positive relationships.
  • Work closely with team members and supervisors to ensure smooth and efficient operations.
  • Maintain accurate records of customer interactions and transactions.
  • Handle escalated cases with professionalism and a solution-oriented approach.
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