A subsidiary of Al Ahly Capital, Al Ahly Momkn is a fast-evolving Fin-tech company committed to promoting secure, convenient & seamless payment solutions and financial services for business owners, service providers and consumers across Egypt.At Al Ahly Momkn, we foster a culture of innovation, collaboration, and personal growth.We believe in empowering our employees to unleash their full potential and make a real impact in their roles. As part of our team, you'll have the opportunity to work on exciting projects, learn from industry experts, and be part of a supportive and inclusive community.
Answer incoming calls from customers and respond to their inquiries in a professional manner.
Activate tickets for the customers who has either a technical or a financial problem.
Follow-up with the existing customers and solve their problems.
Build sustainable and Long-term relationships with existing and prospecting customers.
Approaching the new Prospects for the new activation.
Seize opportunities to upsell products when they arise.
Requirements
0-1 years of previous experience in a customer support role.
Experience with CRM systems.
Good Command of English language.
Benefits
Embark on an exciting journey with the Fintech Experts.
Join a workplace that actively encourages and supports all talents.
A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.
Join us in our mission to accelerate financial inclusion and make financial freedom accessible to all.
