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Job Description

  • Attend and manage formal calls and provide accurate and concise information without any delay.
  • Provide accurate information to the caller, catering to all the necessary inquiries.
  • Explain all the essential details of the organization's products and services to captivate the customer's attention.
  • Take the initiative to build fruitful connections through fluent and engaging communication.
  • Back up all the call history details by effectively utilizing the company's call center database.
  • Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.

Job Details

Job Location
Cairo Egypt
Company Industry
IT Services
Company Type
Unspecified
Job Role
Customer Service and Call Center
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
3

Preferred Candidate

Years of Experience
Min: 2
Residence Location
Egypt
Gender
Male

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