As a Business Intelligence Analyst, you will be Responsible for transforming raw data into actionable insights that enable critical decision making and leads to Positive Customer Experience, Business growth and efficiency improvement.
Your Key Responsibilities will include:
Data Collection and Preparation: *Gathering data from various sources (CRM, databases, spreadsheets etc...) *Cleaning and validating data to ensure accuracy and consistency *Transforming data into suitable formats for analysis
Data Analysis, Visualization & Reporting:
*Employing descriptive analytical techniques to uncover patterns, historical trends & correlations within the Data.
*Performing exploratory data analysis (EDA) to understand data characteristics using MS Excel & Power Query.
*Data visualization using MS Excel Dashboards, Power BI & MS PowerPoint. You should be adept at storytelling by turning complex data into meaningful & actionable insights & recommendations that is easily understood by Clients & Higher Management.
*Identifying opportunities for improvement and cost reduction.
*Creating reports & dashboards according business requirements.
*Sharing reports on predefined timelines based on business needs.
Stakeholder Management:
*Collaborating with Clients & Operations Management to understand their data needs.
*Building strong relationships with internal & external stakeholders and acting as an enabler for business decision making.
Problem Solving & Critical Thinking:
*Thinking creatively & Out of the Box to find innovative solutions to existing and potential Business Problems.
*Effectively transform Ideas in to actionable Business insights.