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Job Description

Business Innovation Officer - Open to All U.S. Citizens



Office of Business Innovation

Summary



The NCUA is ranked #9 for the 2023 best places to work in the Federal government (mid-size agencies).
This position is at the National Credit Union Administration (NCUA) in the Office of Business Innovation. This position serves as a Business Innovation Officer.

Location



1 vacancy in the following location:
+ Location Negotiable After Selection

Duties



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As a Business Innovation Officer, you will:
Analyze and interpret specific system requirements for their viability against the business objectives. Research information to understand or update artifacts (e.g. data dictionary, business rules) about an existing or new business system. Provide ongoing maintenance of systems as changes occur in business processes or to accommodate user needs. Perform special analysis of business innovation issues related to policies, practices, systems, and resources required to carry out programs to include theories, practices, and procedures governing the NCUA. Recommend new or revised NCUA's policies, procedures, and practices to ensure business processes match the capabilities of the selected technology solution and remain effective with achieving NCUA's objectives and in compliance with all requirements. Document requirements using project templates for tracking and reporting purposes utilizing requirement categories to delineate functional, non-functional, and operational changes. Facilitate discussions and conduct focus groups with stakeholders to gather requirements and develop as-is and to-be models, editing and updating any existing models as necessary to support business innovation initiatives. Evaluate current Agency policy and procedures and their fit with the selected technology solution. Work independently and closely with the Office of General Counsel (OGC), the office of primary interest, and other key stakeholders to develop and implement changes to NCUA Rules and Regulations, policy, and procedures to meet agency objectives and ensure compliance with all requirements. Conduct requirement validation studies by cross-referencing with other stakeholders and obtain buy-in. Facilitate prioritization by collaborating and negotiating among the various users. Recommend workarounds, value additions and remove solution bottlenecks for the stakeholders. Aid in development, configuration, and testing of the technology solution.

Requirements



Conditions of Employment



You must be a U.S. Citizen. Suitable adjudication of background/security investigation is required. A probationary/trial period may be required. Must complete initial online questionnaire. A financial disclosure is required.

Qualifications



Specialized experience is the experience that has equipped you with the specific knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled.
To qualify for this position you must have at least one full year of specialized experience equivalent to the CU/GS-13 level obtained in the private or public sector.
Specialized experience for this position is defined as experience:
- Facilitating discussions with stakeholders to define business requirements for new or updated processes and/or technology solutions to meet an agency/company needs; and
- Collaborating with stakeholders to develop agency policies and/or procedures to ensure alignment and effectiveness with business processes.

You must meet the qualifications for this position by the closing date of this announcement.



Please note, all experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position.
YOUR RESUME MUST provide specific details as to how your experience meets the specialized experience and support your responses to the online questionnaire as described in the vacancy announcement. When describing your experience in your resume, please be specific. We will not make assumptions regarding your experience. Please ensure that your resume includes the grade (if you are a current or previous federal employee), month, and year that you began and ended for each position held or that position may not be credited toward meeting the specialized experience requirement. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating.
Your resume must also support your responses to the online questionnaire. Failure to provide support may result in a lower rating and/or you may be excluded from consideration. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.

Education



Education may not be used in lieu of experience for this opportunity.



Additional information



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SALARY: Pay will be set within the advertised pay range to align with the selectee's skills and experience and the requirements of the position in accordance with NCUA's compensation policy.
The salary range shown is NCUA's National Pay Rate (NPR) which includes a locality rate of 16.32% for the Rest of the U.S. (RUS) geographical area. Actual salary will be determined upon the location of the selectee and the applicable locality pay, per the NCUA's CU pay table, will be applied. The locality rates, by location, can be found on the NCUA Careers webpage under the .
SELECTIVE SERVICE: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. You may register or check the status of your registration by visiting the Selective Service website at .
This position is in the bargaining unit.
Effective January 1, 2010, OPM must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES (political) employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you must disclose that to the point of contact listed on this vacancy announcement.
The Fair Chance Act: In accordance with the Fair Chance to Compete for Jobs Act of 2019 (Fair Chance Act), 5 U.S.C. Sec. 9202, and 5 C.F.R. Part 920, the National Credit Union Administration (NCUA) may not request, in oral or written form, that an applicant for employment disclose criminal history record information before the NCUA makes a tentative offer of employment, absent an exception. Complaints that the NCUA violated the Fair Chance Act must be submitted to LaborEmpRelations@NCUA.GOV or to the Office of Human Resources, Employee Relations, National Credit Union Administration, 1775 Duke Street, Alexandria, VA 22314 within 30 days from the agency's alleged non-compliance with the Fair Chance Act.

Illegal drug use by individuals working for or on behalf of the federal government, whether on duty or off duty, is contrary to the efficiency of the service and in direct violation of the Controlled Substance Act and the Drug-Free Workplace Act.



**NCUA IS A COMPETITIVE SERVICE F
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