NOK Human Capital is hiring Bilingual Spanish-English Customer services representatives for a very well-known BPO company,
Our agents will be responsible for answering incoming communications from customers, consulting on products with compassion, or finding resolutions for their issues with a smile. Youll be the difference between a customer experience that is just average and one that is exceptional. Additionally, you will conduct research to provide accurate answers and resolve customer issues effectively.
Requirements:
* Six months or more of customer services experience.
* Graduates only
* the ability to recognize, apply and explain your product or service knowledge.
* C1 Spanish Level & B1 English Level.
* Egyptians only.
Benefits:
* Medical Insurance provided.
* Transportation provided (One pickup point from Maadi metro station except night shifts, Door to door transportation is provided from 10:00 Pm till 06:00 Am).
* Very attractive package.
* Work Location: Maadi technology park.
* Rotational Shifts and days off.
* Overnight allowance