Rixos Golf Villas And Suites Sharm El Sheikh located in beautiful scenery creates a destination full of natural beauty on the South Sinai Peninsula. Surrounded by magnificent gardens and a Golf field, the contrast of the blue waters and the lush green gardens creates a splendid resort. Rixos Golf Villas And Suites offer an All Inclusive & All Exclusive experience. Staying at Rixos Golf Villas & Suites offers more than the perfect accommodation, a portion of delicious food and superior service, a restaurant with a luxurious buffet, and a unique privilege at Rixos Hotels Sharm El Sheikh await your ultimate holiday experience. The hotel is located in the heart of the city, conveniently near the International Convention Center, 5 kilometres from the airport, and 5 kilometres into the main attraction tourist hub Naama Bay. Rixos Golf Villas & Suites accommodates Families and Couples only. Due to security reasons, the face has to be uncovered.
1 Responsible to ensure smooth operation of the bar and guests satisfaction.
2 Responsible for specific stations in the bars, delivers beverage services to customers,
possesses the related knowledge, and always present at his/her station.
3 Take and serve guest orders promptly and according to service manual, including
offering information about daily specials, drinks to guests. Explain to guests as
requested the menu items, their garnish, contents and preparation methods.
4 Welcome and acknowledge each and every guest with a smile, eye contact, and a
friendly verbal greeting, using the guest's name when possible.
5 Actively listen and respond positively to guest questions, concerns, and requests using
brand or property specific process
6 Address guests' service needs in a professional, positive, and timely manner.
7 Inform customers about order alternatives and encourage the sales of targeted
services.
8 Deliver maximum service in each unit, keeping in line with service rules.
9 Maintain and any personal belongings of customers that has been left in the
workstation and hand such belongings over to his/her supervisors.
10 Comply with the departmental instructions and procedures published by the F&B
Department.
11 Carry out duties according to the practices and operational standards identified by the
Food and Beverage Manager.
12 Comply with operational rules.
13 Plan working hours as deemed appropriate by the Food and Beverage Manager. Act
according to the weekly work schedule and working hours.
14 Attend the orientation training.
15 Undergo two performance assessments each year.
16 To predict that all activities and to be purchased all equipment and belongings may
create disease for the environment, to join all activities which is organized to protect
biological diversity and shares the responsibilities, shares the individual
responsibilities in order to increase environment knowledge and to carry on necessary
trainings. To provide minimum consumption currently used all stuffs and equipment
(paper, printed out etc.).
17 To implement necessary warnings and departmental trainings in order to save energy
inside the facility. To carry on implementing decisions which were taken for saving
energy. To predict effects of environment and efficiency of energy on purchased
equipment.
18 To implement his responsibilities in order to eliminate and collect waste in a proper
way, reduce environmental pollution and harmful effects to the environment.
19 Carry out all responsibilities related to the quality management and food safety
management systems implemented at the facilities.
20 Carry out all other duties assigned by managers and hotel management not specified
in the job description.
Education: At least a high school or vocational diploma
Experience: At least 2 years of experience in the industry.
Foreign Language: English is required.
Courses and Training: Vocational trainings and seminars.
Computer Literacy: Not required.
Skills: Basic knowledge of the products and services in the related field (spirits, soft
drinks, cocktails, presentation etc.).