Join Our Team as a Banking Call Center Agent! Voice, Email, and Chat
Prime Work Location: Heart of Maadi, Cairo
Morning Shifts and Night Shifts
Shift Timing: Fixed Hours
From 08:00 AM to 05:00 PM (Limited seats are available)
From 09:00 AM to 06:00 PM (A lot of seats are available)
From 10:00 PM to 07:00 AM (A lot of seats are available)
Weekend Off: Saturdays and Sundays
Are you passionate about customer service and looking to be part of a prestigious organization? We are currently hiring enthusiastic and fluent English-speaking individuals for the role of Banking Call Center Agent at a well-known bank.
If you want to work in a dynamic environment with growth opportunities, this is the perfect role for you!
Why Join Us?
Multichannel Support: Handle voice, email, and chat support to provide top-tier service
Represent a Leading Bank: Become the face of excellence by helping resolve customer queries
Career Growth: Unlock opportunities for advancement in a professional, supportive environment
Work-Life Balance: Enjoy fixed working hours and weekends off, leaving you more time for yourself
What We Offer:
Attractive Salary Package:
Gross Base Salary: 14,000 EGP
KPI Bonus: 2,000 EGP
Attendance Bonus: 2,000 EGP
Total Gross Salary: 18,000 EGP/month
Social and medical insurance
Fixed Schedule: Enjoy a 9-hour shift, with a 90-minute break
Comprehensive Paid Training: We set you up for success from day one
Inclusive Team Culture: Join a supportive and diverse environment
Who We’re Looking For:
A passion for customer service
Fluent in English (both spoken and written)
Excellent communication skills and a problem-solving mindset
Customer-focused individuals who thrive in a fast-paced environment
Previous customer service experience is a plus
Your Responsibilities:
Interact with customers professionally via voice, email, and chat channels
Address inquiries, resolve issues, and provide tailored solutions
Maintain a positive, professional attitude while meeting performance goals
Ready to Take the Next Step?
If you’re eager to work with a leading banking team and excel in customer service, we want to hear from you! Apply now to take your career to new heights.