Join Our Team as a Banking Call Center Agent! voice, email, and chat
🌟 Are you passionate about customer service and looking to be part of a prestigious organization? We are currently hiring enthusiastic and fluent English-speaking individuals for the role of Banking Call Center Agent at a well-known bank. If you want to work in a dynamic environment with growth opportunities, this is your perfect role!
🌟 Morning Shifts! 🌟
📍 Prime Work Location: Heart of Maadi, Cairo
⏰ Shift Timing: Rotational Morning Shifts (8:00 AM to 6:00 PM)
Why Join Us? 🎯
📞 Multichannel Support: Handle voice, email, and chat support to provide top-tier service.
🏦 Represent a Leading Bank: Become the face of excellence by helping resolve customer queries.
📈 Career Growth: Unlock opportunities for advancement in a professional, supportive environment.
🌱 Work-Life Balance: Enjoy fixed working hours and weekends off, leaving you more time for yourself.
What We Offer: 💼
💰 Attractive Salary Package:
Gross Base Salary: 14,000 EGP
KPI Bonus: 2,000 EGP
Attendance Bonus: 2,000 EGP
Total Gross Salary: 18,000 EGP/month
⏳ Fixed Schedule: Enjoy a 9-hour shift, with a 90-minute break, between 8:00 AM and 6:00 PM.
🛌 Weekend Off: Relax every Saturday and Sunday.
📚 Comprehensive Paid Training: We set you up for success from day one.
🌍 Prime Location: Work in the heart of Maadi, Cairo.
🤝 Inclusive Team Culture: Join a supportive and diverse environment.
Your Responsibilities: 📋
📞 Interact with customers professionally via voice, email, and chat channels.
🛠️ Address inquiries, resolve issues, and provide tailored solutions.
😊 Maintain a positive, professional attitude while meeting performance goals.
Ready to Take the Next Step? 🚀
Who We’re Looking For: 👀
🎓 Egyptian graduates with a passion for customer service.
🗣️ Fluent in English (both spoken and written).
🧠 Excellent communication skills and a problem-solving mindset.
⚡ Customer-focused individuals who thrive in a fast-paced environment.
🙌 Previous customer service experience is a plus.