https://bayt.page.link/mf12XVmXhS23bZq68

Atm, Cards & Payments Senior Technical Specialist

30+ days ago 2024/12/14

Other Business Support Services

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Job Description

Provide technical support and handle incidents and service requests related to ATM and cards applications.
Analyze and troubleshoot system issues, identify root causes, and implement permanent solutions.
Monitor application performance, conduct regular checks, and ensure optimal functionality.
Collaborate with cross-functional teams to resolve complex issues and ensure timely resolution.
Coordinate with vendors and external partners for application support and issue escalation.
Participate in system upgrades, migrations, and testing activities.
Maintain technical documentation, including system configurations and troubleshooting guides.
Contribute to process improvement initiatives and recommend enhancements to optimize support operations.

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