Assurance - Academy - Instructional Designer - Senior Associate - Egypt, Cairo

Line of Service
Assurance
Industry/Sector
Not Applicable
Specialism
Assurance
Management Level
Senior Associate
Job Description & Summary
At PwC, our people in experience consulting specialise in providing consulting services focused on enhancing customer and employee experiences. These individuals analyse client needs, design and implement experience strategies, and offer guidance and support to help clients create memorable and impactful experiences that drive customer loyalty and employee engagement.
Those in experience design at PwC will specialise in designing exceptional customer and employee experiences. Your work will involve utilising human-centred design principles to understand user needs, conduct research, and create intuitive and engaging experiences. Additionally, you will be responsible for collaborating with clients to develop user journeys, wireframes, prototypes, and visual designs that optimise interactions and deliver seamless experiences across various touchpoints.

• Develop and enhance training content, including instructional materials, and presentations.
• Ensure that the content aligns with instructional design principles, adult learning theories, and industry best practices.
• Collaborate with instructional designers to contribute to the design and development of comprehensive training curricula.
• Incorporate feedback and updates into existing training materials to improve relevance and effectiveness.
• Conduct thorough research on industry trends, best practices, PwC thought leadership and emerging technologies relevant to the training topics.
• Review and edit content to ensure accuracy, clarity, and adherence to established standards.
• Collaborate with subject matter experts, trainers, and other team members to gather insights and information for content development.
• Integrate multimedia elements such as graphics, animations, and videos to enhance the interactivity and engagement of training materials.
• Adapt content to different modalities, including in-person, virtual, and blended learning environments.
• Manage multiple content development projects simultaneously, ensuring timely delivery and meeting project deadlines.
• Communicate effectively with team members to provide updates on project progress.
• Ensure the professional quality of our materials, formatting, look and feel, brand management and compliance, consistent content & templates and managing workflow of contingent workers
• Training of others in how to brand guidelines and expected minimum standards
• Graphic design & proofreading for non technical content
• Develop and manage relationships with internal stakeholders
• Produce content assets that are accurate, timely, high quality (based on insight and outputs of audience, relevant to the audience, easily understood) and to style
• Monitoring the performance of content and tools and identifying ways to improve the content and the product.

• Adhering to compliance with the risk, quality and independence matters
• Developing internal and external relationships and reflecting PwC values on your day to day work when working in diverse teams
• Building and maintaining meaningful relationships with clients, and researching and identifying opportunities on new/existing client
• Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm's internal KPI's.
• Commitment to continuous education and digital upskilling
• Performing other procedures as necessary to support issuance of the assurance deliverables

• Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment
• Bilingual proficiency in Arabic and English (oral and written) is a plus
• Business development and client relationship building skills
• Willingness to challenge the 'norms' and to create a cohesive and effective working team
• Excellent project management skills
• Knowledge in using technologies, and experience using Data Analytics tools is a plus
• Commitment to valuing differences and working alongside diverse people and perspectives

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Academic Training, Adult Learning Methodologies, Educational Studies, English Language, Instructional Design, Learning and Development (L&D), Learning Techniques
Optional Skills
Accepting Feedback, Accepting Feedback, Accessible Design, Active Listening, Analytical Thinking, Brand Recognition, Communication, Creativity, Customer Experience (CX) Strategy, Data Analysis and Interpretation, Design Thinking, Digital Customer Experience, Embracing Change, Emotional Regulation, Empathy, Experience Design, Figma (UI Design Software), Human-Centered Design, Human-Computer Interaction (HCI), Inclusion, Industry Trend Analysis, Intellectual Curiosity, Interactive Design, Iterative Design, Learning Agility {+ 20 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
0%
Available for Work Visa Sponsorship?
No
Government Clearance Required?
Yes
Job Posting End Date
January 31, 2025