WHO ARE WE?
Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.
We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.
Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.
ROLE SUMMARY
As an Associate Data Operations II, you will be responsible for managing and optimizing data processes, tools, and execution strategies within our organization. Your role will involve operating on horizontal and strategic topics, contributing actively to our data operations framework. A critical focus of your responsibilities will be on fraud prevention—ensuring the integrity of our data and protecting the business from fraudulent activities. You will work closely with cross-functional teams to identify potential vulnerabilities, implement robust fraud detection systems, and monitor operations for suspicious behavior. Your expertise will play a vital role in improving feedback loops and developing actionable insights to proactively mitigate risks.
WHAT'S ON YOUR PLATE?
Execution
Implement and oversee data operations processes to ensure efficiency and accuracy.
Develop and maintain tools to support data operations.
Execute strategic projects and initiatives related to data operations.
Implement and monitor fraud prevention measures, including detection systems and data integrity checks, to safeguard the organization against fraudulent activities.
Process & Tools
Design, document, and improve data processes to enhance performance and scalability.
Utilize and optimize tools for data collection, storage, and analysis.
Ensure all tools and processes comply with industry standards and best practices.
Problem Unblocking
Identify and resolve data-related issues with moderate to low supervision.
Collaborate with cross-functional teams to address data challenges and ensure seamless operations.
Develop and implement solutions to streamline data operations.
Strategic Contribution
Operate on assigned horizontal and strategic topics, contributing positively to the organization’s data strategy.
Lead initiatives that drive data accuracy, availability, and usability.
Engage in strategic planning and provide insights to enhance data operations.
WHAT DID WE ORDER?
Minimum 3 years of experience in operations, business operations, consulting, product, product operations or similar role.
Experience in leading cross functional projects and teams.
Ability to manage multiple projects simultaneously.
Comfortable at dealing with ambiguity.
Strong team player, with an ability to connect people and teams to our company vision.
Drive key processes to enhance daily business and have an ability to prioritise demands in a fast-paced environment.
A proactive mentality and a desire to make an impact.
Strong English skills, in both written and verbal communication.
Strong SQL skills
Good understanding of data science definitions and terms
Back up your opinions with data and clear well-structured cases.
Strong analytical skills
You are execution focused and have a proven record of success in complex environments
Results-driven, high-performing, high-quality work attitude
You have a high threshold for ambiguity and maintain professional demeanor under pressure