Assistant Director of Housekeeping - Luxor

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Assistant Director of Housekeeping - Luxor

Assistant Director of Housekeeping - Luxor

locationsProperty - Luxor time typeFull time posted onPosted Today job requisition id256862

The SHOW comes alive at MGM Resorts International

THE JOB:

Provide direction and leadership for the Housekeeping, EVS, and Uniforms team, consistent with the MGM Resorts brand. Responsible for leading the Housekeeping, EVS, and Uniforms team in achieving operational and financial goals. Responsible for monitoring the performance, scheduling, and training of the staff; maintaining the department's guest service in accordance with MGM Resorts standards, ensuring high customer satisfaction and an exceptional guest experience.

THE DAY-TO-DAY:

Oversee leadership in the development and monitoring of housekeeping, EVS, and uniforms departments’ fiscal budget and guest service standards, to maximize revenue opportunities to produce both short-term and long-term profitability.
Oversee implementation of policies, operating procedures, training programs, directives, work schedules, rules, and regulations for housekeeping, EVS, and Uniforms staff and personnel, in response to business demands.
Interview, select, train, supervise, counsel, and coach front office staff for the efficient operation of the department. Drive employee engagement through coaching, training, and development.
Ensure an exceptional guest experience within the housekeeping, EVS, and uniforms department, consistent with the company’s service standards.

THE IDEAL CANDIDATE:

Bachelor's Degree i n hospitality, management, or related field or equivalent experience
4+ Years of experience in the direction and management of employees in a similar hotel environment which includes at least three (3) years of experience in housekeeping operations management
Strong overall knowledge of housekeeping operations
Excellent customer service skills
Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail

THE PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free Parking
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

FULL JOB DESCRIPTION:

Are you ready to

JOIN THE SHOW

At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.
Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.
MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.com
We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our and commitment to diversity and inclusion, please visit . For California residents, also see our that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.