Applications Operations Engineer

Applications Operations Engineer

Job Description

Provide first-line support for application-related issues. Address basic application issues reported by users. Log support tickets for issues encountered. Escalate incidents to Level 2 support teams as necessary.

Personal Skills

Ability to convey information clearly and effectively to users and team members. Aptitude for identifying issues and developing solutions promptly. Ability to collaborate effectively within a team environment.

Technical Skills

• Basic understanding of troubleshooting across various platforms.
• Familiarity with ticketing systems such as Jira and ServiceNow.
• Basic knowledge of SQL for database queries.
• Proficiency in log analysis tools to identify issues.
• Knowledge of Windows and Linux operating systems.
Job Location Cairo, Egypt Job Role Engineering Residence Location Egypt Job Role: Engineering Experience: 0 - 2 Years of Experience Cairo, Egypt Jafeer Technologies Career Level: Entry Level Industry: IT Services Job Division: Jafeer Role GRC Junior Specialist job is to participate in information security Governance, Risk... Job Role: Engineering Experience: 3 - 7 Years of Experience Cairo, Egypt Jafeer Technologies Career Level: Mid Career Industry: IT Services Job Division: Jafeer Role GRC Senior Specialist job is to lead information security Governance, Risk Management... Job Role: Engineering Job Role: Engineering Experience: 3 - 7 Years of Experience Job Role: Engineering Experience: 1 - 3 Years of Experience Job Role: Engineering Cairo, Egypt Giza Systems Career Level: Mid Career Industry: Integration Job Division: Managed Services LoB Manage and work with components such as Process Engine, Integration Server, Designer, My... Job Role: Engineering Experience: 0 - 2 Years of Experience Cairo, Egypt Jafeer Technologies Career Level: Entry Level Industry: IT Services Job Division: Jafeer Role GRC Junior Specialist job is to participate in information security Governance, Risk... Job Role: Engineering Experience: 3 - 7 Years of Experience Cairo, Egypt Jafeer Technologies Career Level: Mid Career Industry: IT Services Job Division: Jafeer Role GRC Senior Specialist job is to lead information security Governance, Risk Management... Job Role: Engineering Job Role: Engineering Experience: 3 - 7 Years of Experience Job Role: Engineering Experience: 1 - 3 Years of Experience Job Role: Engineering Cairo, Egypt Giza Systems Career Level: Mid Career Industry: Integration Job Division: Managed Services LoB Manage and work with components such as Process Engine, Integration Server, Designer, My... Job Role: Engineering Experience: 0 - 2 Years of Experience Cairo, Egypt Jafeer Technologies Career Level: Entry Level Industry: IT Services Job Division: Jafeer Role GRC Junior Specialist job is to participate in information security Governance, Risk... Job Role: Engineering Experience: 3 - 7 Years of Experience Cairo, Egypt Jafeer Technologies Career Level: Mid Career Industry: IT Services Job Division: Jafeer Role GRC Senior Specialist job is to lead information security Governance, Risk Management...