Application Support Engineer

Application Support Engineer

Job Description

We are looking for a dedicated support engineer to ensure that our customers' technical queries are resolved in a timeous and satisfactory manner.
In this role, your duties will include assisting customers with application troubleshooting, resolving queries via our desktop support solutions, and escalating serious issues to the concerned team.
To ensure success as a support engineer, you should exhibit extensive experience in providing IT support to customers in a fast-paced setting.
Outstanding support engineers combine their IT expertise with exceptionally high standards in customer support.

Personal Skills

- Excellent team player
- Good communication, presentation & interpersonal skills
- Very Good command of English

Technical Skills

- Database
- SQL
-Linux
- DEV/OP
- Networking

Education

B.Sc. in any discipline and an advanced degree is a plus.
Job Location Cairo, Egypt Job Role Engineering Years of Experience Min: 1 Max: 4 Job Role: Engineering Experience: 9 - 15 Years of Experience Job Role: Engineering Job Role: Engineering Job Role: Engineering Job Role: Engineering Job Role: Engineering Experience: 9 - 15 Years of Experience Job Role: Engineering Job Role: Engineering Job Role: Engineering Job Role: Engineering Job Role: Engineering Experience: 9 - 15 Years of Experience Job Role: Engineering