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Full Time Employee · Mid Career · 1-3 Years of Experience
500 Employees or more · Manufacturing
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Job Description

Position Title: Application Analyst Support

Reports to: Applications Manager

Unit / Division / Department / Section: Corporate Business Systems

JOB PURPOSE: Design, develop, and customise programs and applications to suit corporate requirements. Liaise with Team leader and operating teams to set and follow guidelines when designing and implementing a solution. Assist and Troubleshoot problems if necessary to ensure smooth flow of daily activities.

 

 

KEY ACCOUNTABILITIES:

ERP - Developments:

  • Write new sessions, program scripts or reports based on requirements for new functionalities or information availability to enhance end user productivity or optimize standard procedures or functionalities
  • Follow the implemented change management and release management controls

 

  ERP Application Support:

  • Provide end users with the necessary support
  • Escalate unresolved cases to second level of support
  • Book new requests with external application support if advised from 2nd level of support
  • Follow up with external support till a solution is provided and implemented

 

SPAN OF Communication:

Internal: Corporate IT & Business System Unit

External: IT Vendors; External Application Support

  Job relevant information (BOUNDARIES & DECISION-MAKING AUTHORITY): The jobholder is responsible for making decisions related to their direct scope of work

Skills

QUALIFICATIONS, EXPERIENCE, & SKILLS

Required Qualifications:

  • Bachelor Degree in Computer Science/Information Technology or related degree

   Preferred Experience:

  • 0 to 3 years of relevant experience is a plus

Job-Specific Skills:

General knowledge in programming skills, SQL, 4GL is a plus

 

 

 

COMPETENCIES:

  • Provide assistance or support to others and share information freely
  • Very well organized and assume good follow up
  • Require excellent skills in databases, word processing, spreadsheet, and presentation applications
  • Computer language knowledge especially in SQL, 4GL

Preferred Candidate

Years of Experience
Min: 1 Max: 3
Nationality
Egypt
Degree
Master's degree
Career Level
Mid Career
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Future Pipe Industries
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About Us Founded in 1984 in Dubai UAE, Future Pipe Industries (FPI) has rapidly grown to become a global leader in anti-corrosive fiberglass pipe system design and manufacturing. With the largest product portfolio of large diameter, high pressure, high-temperature, fiberglass pipe systems, FPI provides bespoke solutions across the following product segments; Water, Oil & Gas and Industrial. FPI has a focused dominant global footprint with a presence throughout the Middle East, Africa, Europe, North America and Asia. The company employs an extensive global network, with operating factories in the UAE, Oman, Qatar, Egypt, KSA, USA, The Netherlands, Spain, India and 20 offices in 17 countries including Lebanon, UK, France, Singapore, Pakistan and Indonesia, mobilizing over 3,300 members of staff around the world. For more information on Future Pipe Industries, please log on to www.futurepipe.com

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