Bayt.com
https://bayt.page.link/v1TUmrkCw1dqRip19
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500 Employees or more · IT Services
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Job Description

  • Assist in providing technical support and service Requests.
  • Shadow the Services Senior Engineers in case escalations.
  • Work with project managers in updating project plans.
  • Maintain incident tracking databases.
  • Always follow VAS escalation procedure.
  • Arrange regular site visits as part of our customer relations.
  • Assist Sales Managers with customer visits when requested and time permitting.
  • Stay up to date with the industry developments and new product announcements

Preferred Candidate

Degree
Bachelor's degree / higher diploma
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