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Job Description

Company Description

We are seeking a highly skilled AI Engineer to join our team for the maintenance of our AI platform. The ideal candidate will be a ‘rockstar’ engineer with a strong focus on customer service and experience in the healthcare industry.



Job Description
  • Platform Maintenance: Oversee the day-to-day maintenance of our AI platform to ensure optimal performance and reliability.
  • Customer Service: Provide exceptional customer service to our global client base, addressing any issues promptly and efficiently.
  • IT Services: Handle installations, applications, and helpdesk support, ensuring seamless operation and user satisfaction.
  • Client Database Management: Manage and maintain the client database, ensuring data integrity and security.
  • Collaboration: Work closely with other team members and departments to integrate new features and improvements to the platform.

Qualifications
  • Experience in AI and Healthcare: Proven experience in AI engineering, with a background in the healthcare industry being a strong advantage.
  • Technical Skills: Proficiency in platform maintenance, IT services, installations, and helpdesk support.
  • Customer Service Orientation: Strong focus on delivering high-quality customer service, with the ability to address and resolve client issues effectively.
  • Reliability: 100% reliability for the duration of the contract, ensuring continuous and uninterrupted service.
  • Knowledge of Pax: Familiarity with Pax systems and eHR is preferred.

Additional Information

WHY YOU’LL LOVE US


  • All employees benefits for free (our famous games room, daily breakfast, fruits, coffee and other hot drinks, soft drinks and juices, company days out and parties…)
  • Social insurance
  • Open-door management policy
  • Full Medical insurance
  • Accommodation and Transportation Allowance
  • Friendly environment that values innovation and efficiency
  • Exciting opportunities for career growth and talent development
  • Feedback encouragement
  • Recognition and reward programs
  • Competitive salaries and incentives
  • Friendly environment
  • Flexible and Comfortable schedule
  • Fun committees
  • Monetary rewards
  • Fun, smart and creative people
  • Career possibilities with growing team
  • Paid vacations
  • Social benefits

For more information about Nile Bits, please visit our website:


https://www.nilebits.com




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