Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
We are inviting applications for the role of Accounts Payable, Payments - Domain Expert Trainee - Arabic - Hybrid Cairo
Responsibilities
Your job will involve invoice and payment processing, workflow management and issue resolution. Accounting skills are preferred, but we do value customer and vendor management skills as well as a keen eye for details. Understanding your clients' business is an integral part of your role. In this role, you will be responsible for activities related to accounts payable, which include:
• Work closely with Team leader and Team members.
• Perform Senior AP Specialist daily activities.
• Help and guide junior colleagues on difficult account reconciliation / escalation cases.
• Help tracking performance the junior other team members' performance.
• Coaching juniors on process related situations.
• Act as client facing person besides the Team leader.
• Drive projects, initiatives to improve AR process by involving team members and cascading output to Clients.
• Analyse reports, flag risks and improvement possibilities to Team Leader and our Client.
• Improve & maintain reports based on the AP standards.
• Be an active part in internal new projects and produce innovative ideas & ways of executing them.
• Identify and drive process improvement opportunities, projects aligned with business initiatives and customer needs.
• Drive standardization and productivity improvement within the team.
• Collaborates inside the company with members of the same team or other teams to accomplish the allocated tasks.
• Collaborates outside the company with client representatives, within the authority limits allocated by the direct manager.
• Offer support to the team for customer accounts clearings and reconciliations.
• Accomplish all responsibilities in line with client compliance and integrity requirements.
• Create, update, revise, and submit standard operating procedures for approval.
• Follow the training plan set by management, complete it on time, and highlight potential risks for delays.
• Act as a backup or cross-trained for another process or scope of work.
Qualifications
Minimum qualifications
• Proficient knowledge of Arabic C2 and advanced English knowledge, min B2.
• Bachelor Degree or equivalent experience.
• Good interpersonal skills.
• Basic accounting knowledge.
• Previous experience in a multinational company.
• ERP SAP experience.
What can we offer?
• Attractive salary.
• Stable job offers - employment contract.
• Work in a multicultural and diverse environment with employees from over 30 countries.
• Genpact professional training and great career development opportunities.
• Friendly work environment (Best Office Award 2015).
• Free access to our award-winning learning platform.
• Benefits such as gym, cafeteria, a medical center, all conveniently located on the office campus.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
