Job Description
Role purpose
The role will manage local Procurement Operations and reports to Egypt Accounts Payable Lead, ensure effective management of country operations to ensure timely and compliant reporting.
- Process all types of invoices related to departments/branches within agreed SLA and in accordance with policies/procedures.
- Ensure that Accounts Payable SLA is met, and payments are made on time to suppliers.
- Follow up on PO invoices pending Business receipt.
- Ensure that PO Compliance is adhered to and immediately report any breach.
- Raise a flag whenever Procurement bypass is encountered and promote proper sourcing channels.
- Control the bank spend by ensuring that all invoices are in line with group FIM Policies and Procedures.
- Ensure controls are in place to counter fraud, incorrect and duplicate payments, as well as reporting any incorrect payment made then follow up until it is recovered.
- Ensures integrity and accuracy of financial transactions recorded in Accounts Payable systems.
- Respond to related internal and external customer inquiries as well as resolving issues of a non-routine nature.
- Escalate any breach, unusual activity or adverse trend.
- Handle any complaint raised by Business.
Accountabilities for Business, Customers and Stakeholders
- Timely and accurately processing of invoices to avoid any negative impact on Business.
- Supporting business and raising their awareness
- Effective collaboration with business encountering non-routine incidents or in solving issues.
- Maintain a customer driven service, whilst critically reviewing and challenging non-standard requests.
- Support on escalated queries and complaints to drive fair outcomes and high levels of customer service.
- Providing high quality service against published service level agreement in line with FIM, Policies and Procedures.