Developing constructive and cooperative working relationships with others, and maintaining accounts over time.
Research and identify new leads and merchants. Develop and consistently meet all assigned targets and key performance metrics on a daily, monthly, quarterly and annual basis.
Communicate and keep an eye on market trends and competitive companies.
Handle merchant’s complaints to ensure effective closure of complaints to maintain customer satisfaction and ensure high standard service provision.
Assess customers’ needs and identify the product/service that best meets the needs.