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Job Description

About the job دعم فني | Orange - Q324

NOK Human Capital is hiring Customer Service Agents for one of the well known telecommunication companies in Nile City Towers -El Tahrir


Job Description:


-Manage large amounts of incoming phone calls


-Identify and assess customers needs to achieve satisfaction


-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution


Requirements:


-Graduates


-Very good English level


-Max age: 30


-Flexible with rotational & night shifts




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