NOK Human Capital is hiring Customer Service Agents for one of the well known telecommunication companies in Nile City Towers -El Tahrir
Job Description:
-Manage large amounts of incoming phone calls
-Identify and assess customers needs to achieve satisfaction
-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Requirements:
-Graduates & Gap years (3rd & 4rth year)
-Very good English level
-Max age: 30
-Flexible with rotational & night shifts