This course combines hospitality subjects, including rooms division, reception, and restaurant operations combined with hotel maintenance.
Having great maintenance management tools such as a CMMS system can certainly help hotels contain operational costs as well as manage the useful lifecycle of assets. However,even the use of the best CMMS software in the world won’t do a hotel much good if the tools they provide for maintenance planning are not being used properly.
Maintenance planning is much more than setting out a schedule of maintenance items and hoping that staff can accomplish as many as possible. Without good maintenance planning, hotel maintenance staff will seem disorganized or always seem to be fighting one fire after another. More importantly, operating costs start to
increase due to the amount of unplanned/emergency repairs as well as accelerated capital replacements.
