IATA Foundation

IATA Foundation

About This Course

Study the basics of the travel and tourism industry and understand what it takes to become a successful travel agent. Improve your customer service and sales skills in order to better advise clients about when and where to travel based on their needs. Learn how to provide the best flight, accommodation and tour options, and how to ensure clients fulfill all necessary travel requirements.

Career Advancement Areas

Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. Provide advice on flight, accommodation and tour products, and how to ensure travelers fulfill necessary travel requirements. Improve your customer service and sales skills in order to better advise travel customers about when and where to travel based on their needs. Learn to use a global distribution system to create and manage reservations.

What You Will Learn

  • The travel and tourism industry and the working environment for travel professionals
  • Geography and industry codes
  • Travel documents and the airline passenger experience
  • Air transport products and services
  • Rail, hotel, car rental, cruise and tour products
  • Customer service principles
  • Airfares and ticketing
  • The Amadeus system functionality

Instructions

Prerequisites
A good knowledge of English. An interest in a professional career in the travel and tourism industry
Duration
3 Months
Who Should Register?
  • 12th Grade Studying & 12th Grade completed Students
  • Working Professionals

Overview

Syscoms College
Course Type:
Certified Training Course
Study Mode:
Classroom
Location:
Abu Dhabi, Dubai & Al Ain
Fees:
5,000 AED
Certification:
Syscoms Certificate by Ministry of Education
Date:
28/03/17


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