Blue Ocean Academy

Diploma in procurement and supply Unit Title: Contexts of procurement and supply- D1 Business needs in procurement and supply -D2 Sourcing in procurement and supply- D3 Negotiating and contracting in procurement and Supply -D4 Managing contracts and relationships in procurement and supply -D5

Certified Human Resource Management Professional (CHRP) Human Resource Management is no longer about payroll and recruitment. As a profession, it now incorporates employment law, organizational behaviour and performance management, among other specializations. The Certified Human Resources Professional (CHRP) gives you a head start in the world of professional HR. With this course you develop a professional acumen and an insight to deal with core HR issues. Here the focus is on mechanics of organizational change, then the spotlight moves on to the competencies required to manage both people and processes. Human Resource Management nowadays is not just about employing people or drafting work policies; it is also about being able to rapidly respond to customer’s global needs. Certified Human Resource Manager (CHRM) The Advanced Human Resource Management Course addresses issues facing seasoned human resource (HR) professionals and managers who want to add value and innovation to the functions of HR within their organization. This advanced course is focused on managerial aspects of HR such as Strategically aligned HR, Developing HR Policies and Procedures, Job Analysis and Job Descriptions, Manpower Planning, Budgeting in HR, ROI on Training, Effective Performance Appraisals, HR Audit and Establishing Effective Pay Plans.

Six Sigma Green Belt (SSGB) Six Sigma is a highly disciplined process that helps us focus on developing and delivering near-perfect products and services. Organizations that have implemented Six Sigma or those who are employing Six Sigma Certified Professionals have seen drastic improvements in their quality, productivity and profitability. Six Sigma certified people are in high demand in all industries, especially in Banking, Retail, Logistics and SCM, Purchasing, Manufacturing etc. ACI-certified Green Belts learn the Six Sigma problems solving methodology (DMAIC), and the statistical tools. The focus is to master the application skills rather than learning the theoretical understanding. Six Sigma Black Belt (SSBB) Black Belts are at the core of the Six Sigma implementation. ‘Black Belt’ is an individual who has developed a synergistic proficiency between his or her technical discipline and the Six Sigma strategies, methodology and tools. Black Belt skills are not only required for people working in Quality department as they improve the productivity of people in all other functional departments also. The major role of the Six Sigma Black Belt is overseeing teams of Green Belts, who are responsible for most of the actual Six Sigma work within the hierarchy. For a Six Sigma student to earn a Black Belt, they must master the Green Belt curriculum as well as show that they have a clear understanding of the more advanced concepts of the Six Sigma methodology. Six Sigma students aspiring to become Black Belts must also show that they clearly understand the lean enterprise theory and must also show their understanding of the DMAIC paradigm.

Module 1: Business Management  What is Business?  Business Environment  Formation of Business  Forms of Organisational Structure  What is Management?  Levels of Management  Functions of Management  Managerial Skills  What is Office Administration?  Competencies of Office Administrator Module 2: Business Communication  What is Communication?  Types of Communication  Principles of Communication  Forms of Business Writing  Organising effective Meetings  Preparing professional Presentation  Develop effective Listening Skills  Non-Verbal Communication  Communication Barriers and how to overcome them Module 3: Team Building & Human Relation Skills  What makes a Team?  Stages of Team Formation  How to manage, delegate and motivate your Team  How to develop Assertive Skills  How to negotiate a Win-Win situation  How to resolve conflicts amicably  Understanding your boss  Improving Boss – Subordinate relationship Module 4: Business Etiquettes  What is Business Etiquettes?  Telephone Etiquettes  Stages of a Call  Building Customer Relationship  Dealing with difficult customers  How to resolve customer grievance  Cross Cultural business etiquettes Module 5: Time Management  Introduction to Time Management  Benefits of Time management  Principles of Time management  Set (SMART) Goals, stay focused & Motivated  How to catagorise your work using Urgent/Important Matrix  How to Plan and Prioritize your work using Pareto’s Principle  Dealing with procrastination Module 6 : Office Management  What is Office Management?  Office Automation  Record Keeping & File Management  Office Inventory Management  Basic Financial Accounting Module 7 : Personality Development  Personal Grooming  How to develop a powerful personality  Personal SWOT Analysis  How to create powerful resumes  How to handle Interviews and leave a lasting impression  What is Stress & how to manage it?

Certified International Supply Chain Professional (CISCP) For all aspiring logistics professionals, the IPSCMI “Certified International Supply Chain Professional” followed by the Certified International Supply Chain Manager is a two-step qualification specially designed to carve out top-notch careers. A prestigious qualification recognized all over the world, logistics professionals learn new skills and innovations necessary to deal with modern shipping, production and distribution methods. In the current global market the demand is shifting from the mere presence of logistics professionals to heads of enterprises who can define and create new processes and ensure that they are consistent with new world procedures.