About

With a vision for delivering efficient and superior outsourcing services to its global clients, Crystel is a business process outsourcing (BPO) provider designed to unlock your business potential while enhancing customer relationships and brand perception.

An award-winning BPO provider with world-class empirical knowledge, Crystel is the catalyst for achieving success by providing unmatched, innovative and dynamic outsourcing solutions.

Driven by quality and commitment, Crystel excels in customer satisfaction by offering innovation and service quality to its clients. Crystel empowers companies to achieve and fulfill the full benefits of outsourcing services, namely quality of service cost reduction, risk management, speed and flexibility.

By utilizing state-of-the-art technologies and a talented pool of professionals, Crystel raises the bar for outsourcing service in Jordan, the region and international markets. Crystel customizes its creative solutions as per clients’ needs, so as to create and realize your vision.

Crystel offers its clients a diversified range of outsourcing services including Customer Support, Sales & Marketing, Research & Data Management, Intelligence, Back Office and Training. Crystel abides by and embraces its values of transparency, flexibility, professionalism, excellence and innovation to achieve optimal efficiency and help you grow by optimizing your operations.