From call centers to customer experience management, the world of customer service is full of opportunities, and Bayt.com is home to thousands of roles in this significant industry. In this blog, we’ve rounded up 14 customer service jobs that you can apply for on Bayt.com today.
What you will do: Process customer purchase orders in the ERP system, provide timely updates to customers regarding order status and delivery timelines, create and manage material master data in the ERP system, and ensure compliance with company standards.
Company: H B Fuller
Country: UAE
Years of experience: 4+
What you will do: Manage and resolve customer complaints, identify and overcome objections, handle calls or non-voice channels in a high-pressure environment, and address issues and complaints while providing solutions to customers.
Company: Extensya
Country: Jordan
What you will do: Understand consumer demand to provide timely service and solutions, offer appropriate details about the company using relevant tools and software to inform customers about ongoing projects, and handle customer complaints.
Company: EAQL Albab Social Media Management and Development Co
Country: UAE
What you will do: Provide timely service and solutions, utilize available resources to offer precise information, and manage consumer queries and complaints in real time by providing practical solutions and ensuring complete problem resolution.
Company: Albageneral Transpor LLC
Country: UAE
What you will do: Provide accurate, valid, and comprehensive information, and follow communication procedures, guidelines, and policies. Support other business units with customer liaison, document customer requests, and manage complaints.
Company: Binance Labs
Country: Tunisia
Years of experience: 1
What you will do: Improve the delivery management and service-related tasks assigned to the workstream, such as report generation, database management, and data quality checks, as well as deliver databases and reports.
Company: Nielsen Consumer LLC
Country: India
What you will do: Resolve customer queries, manage accounts, create a knowledge base within the department, contribute to a positive and productive environment, report and escalate issues, and implement effective time management in handling queries.
Company: HSBC
Country: Pakistan
What you will do: Support the financial evaluation of new products or service concepts proposed by the revenue management function, through cost/benefit analysis, respond to customer emails, update the customer database, and generate reports.
Company: Dubai Holding
Country: UAE
What you will do: Provide timely service and solutions, address client queries by providing accurate information using appropriate communication channels, and maintain a systematic record of all customer data, including interactions, documents, and other details.
Company: Lothaa
Country: UAE
What you will do: Manage customer service function activities to ensure high standards of performance and services, oversee processes and procedures to enhance customer service quality, and monitor customer service targets and team performance.
Company: Jotun Group
Country: UAE
Years of experience: 5-7
What you will do: Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction, provide relevant information about the company, and resolve customer doubts and queries within set deadlines.
Company: Babebella Cosmetics
Country: Egypt
What you will do: Greet customers and demonstrate a professional attitude. Identify and tackle customers’ needs, achieve the monthly targets assigned by the team leader, recommend and locate the right products, and describe product features and benefits.
Company: Earthlinktele
Country: Iraq
What you will do: Identify and assess customers’ needs, cater to client queries by providing accurate information using appropriate communication channels, and create concise reports on client interactions to facilitate a swift decision-making process.
Company: Brand Star Portal
Country: UAE
What you will do: Engage with potential and existing customers through phone calls to promote accounting services, respond to customer inquiries, and maintain detailed records of customer interactions and transactions.
Company: Al Shomookh Global
Country: Kuwait
