Dubai, UAE,26 August2019: Seven in10 recruiters in the Middle East say that the hiring process is going to change in the future, according to new research by Bayt.com and YouGov. Nearly nine in10 say the process will be fully online, significantly faster, and more reliant on artificial intelligence, automation, and people analytics.
At the same time, the great majority of respondents (86%) feel either “confident” about the future of work and believe they will be successful or they feel “excited” and see a world full of possibilities.
Bayt.com, the Middle East's leading job site, and YouGov, a global pioneer in online market research, released the results of the Future of Work in the MENA2019 report, based on a study amongst nearly5,000 employers and working professionals in the region. The survey revealed a variety of insights on the skills employees must have to be competitive today, the most significant changes driven by technology, the most effective ways to hire and develop talent as well as the future of job seeking.
"We're really excited about this survey and its exciting results on current and future employment,” said Omar Tahboub, General Manager, Bayt.com. “Bayt.com was started in the year2000 at a time when there was a very limited number of people with access to the Internet in the Arab world. Today, we are at the forefront of innovation in technology, having won many awards. In the past two decades, we've helped millions of people find jobs and we look forward to helping millions more in the future. We're really excited to see what the future of work will bring. We have so many plans to bring together technology, AI, and people to drive experiences and intelligence in the hiring process. "
The future of skills and qualifications
MENA companies favor employees with both interpersonal and technical skills. Results show that while soft skills such as time management (95%), teamwork (95%) and communication (95%) are considered the most important today, more than half of the respondents (51%) believe that both technical and soft skills will be equally important10 years from now. On the other hand, two in five respondents (39%) believe that technical skills will become more important.
Organizations in the region are focusing on strategically recruiting and retaining for a skilled workforce. According to respondents, time management (92%), teamwork (90%) and communication (91%) will continue to be the top skills for jobseekers in the next10 years – followed by computer skills (90%), creative thinking (87%), job-specific skills (86%), people management (87%) and adaptability (86%).
From a hiring perspective, previous job experience (87%) and CV presentation (83%) are considered as the most important factors in finding qualified people. Degree specialization, diversity and cultural fit also play a major role in hiring decisions.
10 years from now, respondents say that previous job experience (85%) will continue to be the topmost factor influencing hiring, specialization of the candidate will jump to the second spot of importance (80%), followed closely by CV presentation (79%).
The future of job roles
Organizations of the future will increasingly use technology to create extraordinary products, services, and experiences that were previously impossible. As technology is augmenting and enhancing jobs in the MENA, about85% of the respondents believe that the demand of software engineers is likely to increase over the next10 years along with demand for directors, project managers, system administrators and designers.
When it came to getting transferred to another job or department when the demand for a current job role decreases, respondents were split on how easy or difficult that task is. Employers in the region could grow and broaden employee’s skills, not just through formal learning but by being exposed to a myriad of new jobs and roles inside the company to increase their engagement levels while stemming job hopping.
Tahboub added: “Company management must take a leadership role in understanding the future of work and how to create a culture which is both personalized and embraces career mobility and provides easy access to on-demand learning.”
The future of recruitment
When it comes to attracting and retaining the right talent, a whopping93% of the recruiters agree that online job sites and professional platforms will dominate and be the most popular recruiting tools within10 years.
The pace of change is only expected to accelerate further – seven in10 recruiters believe that the hiring process is likely to change in the next10 years.87% of respondents agree that managing the employer’s brand and reputation will be critical for attracting talent.
Compared to traditional methods, recruiters have huge hopes for AI and technology in the hiring process.86% of recruiters agree that response time to applicants is likely to improve using Applicant Tracking Systems (ATS).82% of recruiters also suggest that the future of hiring will rely more on automation, Artificial intelligence, and analytics.
“What’s most amazing is that the future is already here. Even today, thousands of organizations in the MENA use Bayt.com’s ATS solution Talentera, streamlining their recruitment process from A-to-Z,” Tahboub said. “We are also heavily working on AI-powered interview tech of the future, where our Evalufy product helps hiring managers assess the sentiment of candidates using AI.”
On the jobseeker’s end and with an increased need for reliable information from the frontlines of change – more than half the respondents believe that online job boards and career websites as well as social and professionals platforms will be the most reliable job seeking sources in the future. Interestingly, only about one third of the respondents (34%) consider company website to be more reliable in the future.
Kerry Mclaren at YouGov said: “Throughout the MENA region, organizations share common challenges in terms of managing the hiring process within the evolving work landscape. A particular focus of our new survey with Bayt.com is on arriving at a better understanding of the potential of new technologies, methods and skills that will vastly improve the job quality and productivity of professionals in the future. The findings will be extremely useful to businesses, individuals, and governments alike.”
Data for the Future of Work in the MENA2019 survey was collected online from June20 to July10,2019. Results are based on a sample of4,803 respondents from the following countries: UAE, KSA, Kuwait, Oman, Bahrain, Lebanon, Jordan, Iraq, Palestine, Syria, Egypt, Morocco, Algeria, Tunisia, Libya, Sudan, and others.