This edition of the Arab Social Media Report primarily focuses on the role social media is playing in public service design and delivery through citizen engagement in the Arab region:
-34% of respondents indicated visiting government social media pages several times a day, while14% visited once a day.
- The most common use of government social media pages (by over half of the respondents) is to access information on government services and entities.
- Half the respondents use their personal social media accounts to discuss government services.
-42% of respondents indicated that non-governmental organizations in their country were using social media to deliver services that government was not providing.
Download the full research for more stats and facts on the impact of social media growth on development and governance in the Arab region.
