It is mainly within the interviewer’s ability to avoid such dilemmas by following a few essential guidelines during the interview and placing the right questions in the right places.
a) Posture: Make sure your shoulders are kept straight and your head up high. A solid posture reveals great self confidence (which assures the interviewee that you’re on top of what you’re doing).
b) Hand shake: A firm hand shake shows interest and extends value to the interviewee. Remember to greet your candidate with a steady courteous hand shake.
c) Tone of Voice: Speak clearly, slowly with an enthusiastic tone of voice. This will put your candidate at ease and reassure him/her that they are in good hands.
d) Eye Contact: Maintain direct eye contact with the interviewee during the interview process. Strong eye contact is usually perceived by interviewees not only as interest, respect and self confidence but also as credibility and trustworthiness from both your part and your company’s.
Last but not least, remember that being professional at all times is a must. You obviously have to ensure your candidate is comfortable enough to want to sit and talk to you and later on become part of your team (especially if he is the right candidate for the job). Be friendly but still maintain your professionalism. Do not indulge in excessive small talk, rather focus on work- related information. Remember the interview process is a two-way street: the candidate will be assessing you and your company just as mush as you will be assessing him/her and his/her capabilities. Always allot some time to answer his/her questions and concerns before wrapping up the interview!