As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!
talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
Role Summary
This role will focus on supporting the fleet management team in building and maintaining relationships with 3rd party logistics partners. The key task is to provide visibility on fleet operations and compliance through proper reporting and site visits.. You should be involved in best practice sharing, data exchange, and oversight to elevate fleet performance. You should also be able to directly oversee the operations of Talabat's internal fleet.
What’s On Your Plate?
Support the Fleet Management team in building and maintaining strong relationships with all 3PL partners across the country
Build a trusting relationship with 3PLs that allows exchange of information and implementation of best practices
Ensure sufficient data is shared to allow for educated directions & improvements in performance of the fleet
Generating reports related to fleet performance, fleet compliance, and site visit results
Maintain documentation and databases of suppliers, riders and vehicles
Monitor 3PL performance and collection of required data through on-site visits, and surveys
Able to manage multiple projects and work under strict deadlines
Create and improve procedures for 3PL partners to improve rider performance and satisfaction
Monitor and optimizing operations and performance of internal riders
Liaise with multiple stakeholders to manage performance, collect data and support in incident management
Able to manage multiple projects and work under strict deadlines
What Did We Order?
You have successfully completed a Bachelor’s degree, preferably in Logistics, Management Information Systems, or Project Management
Preferably you gained 2+ years of work experience in logistics firms, high growth startups, tech companies, consulting or IB
Strong Excel, Google Sheets, and data management skills
Strong project management and stakeholder management skills
You are a doer and a free thinker. You accept and adapt constantly to change
Willing to question the status quo when needed
Team player. We are looking for someone who fits the team and the company culture
Make it happen attitude, where results are ensured to be achieved regardless of all the obstacles
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