Job Description
National Inspection and Technical Testing Company “FAHSS” founded in 1986 by TASNEE & TUV NORD, as an organization that holds a prominent position in the region. FAHSS has been providing Testing, Inspection, and certification services across the region for the past 38 years. With its international experience and knowledge, FAHSS is committed to add value to its clients by providing them with the professional technical advice needed to allow them to demonstrate the quality and confidence of the products and services they offer.
An exciting opportunity is available for a Representative, Sales, based in Bahrain.
Summary:
Identify business opportunities, performs market research and analysis, establishes contact, and develop relationships with prospects through Meetings, calls, emails, etc. to close profitable deals.
In this role, you will be responsible for:
- List the potential clients based on the market research and develops a plan to gain access, repeating as necessary.
- Approach the market by arranging meetings to generate business opportunities through cold calling, networking, and social media.
- Establish a solid working relationship with the clients (based on mutual Trust and Loyalty), showing ethical and honest behavior.
- Maintain clear records of received and processed enquiries and report on the sales effort that has been provided.
- Handle the tender preparation and submission, negotiates, and closes deals.
- Meet the targeted Conversion rates of enquiries, number of meetings/ client interactions and generated revenue.
- Secure the order by proper follow-up with the client and remain supportive of the work order until invoice collection.
- Keep a close eye on the market to report the status of the pricing developments, new projects, competitor news.
- Work closely with the operation team, invoicing and collection team ensuring there are no bad debts and supports the execution of their orders.
- Manage key accounts by cross selling and upselling all available services.
- Conduct market research to identify selling possibilities and evaluate customer needs.
- Prepare and delivers appropriate presentations on services provided by the company and refers to the right sales channel for other services.
- Participate on behalf of the company in exhibitions or conferences.
- Handle customer complaints or objections and supports their resolution.
- Collaborate with sales team members to achieve better results and increase leads.
- Shared responsibility in ensuring client debts is collected.
- Compliance with applicable policies, procedures, and work instructions as per QHSE, ISO applicable standards and legal/ regulatory requirements.
Minimum Qualification and Experience:
• Bachelor’s Degree or Diploma Degree.
• Minimum of 2 year experience for Bachelor’s or 6 year experience for Diploma.
Knowledge & Skills Required:
- Negotiating.
- Industry, Market and Product Knowledge.
- Sales Closing and Agreements.
- Customer Knowledge.
- Presentation skills.
- Effective Communications.
- Fluency in English language with excellent communication (written & oral) skills.
- Knowledge of MS Office applications (Word, Excel, Outlook, etc.)
