Job Description
We take our housekeeping standards seriously. So, we’re searching for a Housekeeping Supervisor with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience.If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to one of the world's most international luxury hotel brand.Located in the business and leisure hub of the city, InterContinental® Bahrain offers its guests the perfect location from where to explore the exciting face of Manama. The hotel offers 304 spacious rooms including 4 club floors and 36 luxurious suites. Each room is designed to meet the needs and the expectations of the modern traveler. From sophisticated dining experiences to a taste of traditional romance, InterContinental® Bahrain offers its guest new tastes and unique gourmet treats. With a wide selection of dining options ranging from international, Italian, steakhouse and lounges, InterContinental® Bahrain promises to delight your palate.A little taste of your day-to-dayEvery day is different at IHG, but you’ll mostly be: Consistently offer professional, friendly, and engaging service Lead the day-to-day operation of the department to ensure service standards are followed Handle guest concerns and react accordingly, logging and notifying the proper areas and complying with company’s code of conduct Assist with the preparation of efficient departmental work schedules Actively participate in daily briefing, daily warm up and department meetings as well as contribute to on the job training and maintain records of the colleagues Ensure Room Attendants are informed daily about priorities in their section Follow departmental policies and procedures Report necessary maintenance items to the Engineering department Follow all safety and sanitation policiesWhat we need from you At least 2-year experience working in a 5-star hotel industry in a Housekeeping environment Excellent communication skills Attention to details Flexible attitude to shifts – you may be required to work nights, weekends and/or holidays Knowledge of Microsoft Office and OperaWhat you can expect from usWe give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family.At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
