Head Bartender / Head Bartendress
Job Description
We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.
As a Head Bartender / Head Bartendress you are responsible to provide the highest level of hospitality when preparing and providing beverages and your role will include key responsibilities such as:
• Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel
• Conduct weekly training sessions on beverage pouring practice, cocktail mixing, bottle flaring and up-selling
• Achieve total guest satisfaction and organizational profitability through effective utilization of all resources
• Work towards the timely set up of the bar areas and the completion of all mise en place works, in line with the opening hours
• Delight the guest by offering trend setting and innovative products and services, contribute to sales activities and assist in maximizing revenue
• Prepare Store requisitions and Bar requisitions
• Handle guest complaints directly or refer them to the Bar Manager
• Extend prompt services to all guests and treat guests and colleagues in a courteous manner
Skills
Education, Qualifications & Experiences You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage and a minimum of two years experience in Bar Operations. Excellent command of English and additional skills, like guest service and interpersonal are essentials. Flamboyant and bar tending skills coupled with thorough knowledge about all types of wines, liquor and cocktails are an advantage. Previous experiences in minor leadership and supervisory roles are a definite plus.
Knowledge & Competencies
The ideal candidate will be a well presented, smart in appearance and well groomed individual with an outgoing and friendly attitude and a high aptitude for customer care. You are a hands-on and proactive person with a charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Location Manama, Bahrain Located in the heart of Manama’s bustling financial district, Downtown Rotana is ideally situated for both business and leisure travellers within walking distance of local businesses, historic sites and the famous shopping hub of Manama Souq. Bahrain World Trade Centre and Bahrain Financial Harbour are only a few minutes’ walk away and Bahrain International Airport is just a 20-minute dr... ive. The 26-storey hotel boasts floor-to-ceiling windows throughout offering commanding views of the city. All 243 rooms and suites are furnished to the highest degree, giving guests the cosiness and warmth of home, as well as the splendour and modern five-star that can only be offered at Rotana. Four distinctive food and beverage venues including Teatro Downtown bring an elevated dining experience to the city. In addition 1,250 sqm of meeting space including a ballroom with natural daylight and a spacious pre-function area, seven meeting rooms and a business centre provide meeting and event solutions for all requirements. Guests with recreation in mind can access Bodylines Fitness & Wellness Club, exercise in the fully equipped gym or take a dip with a view in the rooftop swimming pool.
