More About the Role:
The Defense Group of Leidos has an exciting opportunity for a Field Service Specialist to support efforts for the OCONUS Enterprise Network (ONE-Net) portion of the NGEN-R Service Management, Integration, and Transport (SMIT) contract located in Manama, Bahrain.
NGEN-R SMIT is the largest IT services program for the Navy; inclusive of cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.
Field Service Support Specialist will perform Tier I/II duties at NSA Bahrain and supported locations to include remote locations located throughout Bahrain.
What You'll Get to Do:
•Coordinate all maintenance and restoration activities with the TNOSC and LNSC leadership.
•Plan, coordinate, and implement network security measures through manual configuration, installation of patches, or the application of scripts to protect data, software, and hardware.
•Participate in technical exchanges as required.
•Provide technical and operational input to Regional Change Review activities.
•Provide continuous support on duty or on-call to respond to Government trouble tickets.
•Perform on-site maintenance, installations/ de-installations, or relocations of workstation equipment and software.
•Configure workstations for proper user access to systems.
•Provide transport of unclassified or classified HW to and from remote customer locations.
•Provide remote operations and maintenance support for current and future remote locations.
•Deploy and support ONE-Net classified and unclassified data seats, and associated network equipment.
•Assist with One-Net migrations, system refresh, and deployments.
•Develop or modify site administration documentation.
•Configure and deploy printers in accordance with applicable Security Technical Implementation Guides (STIGs).
You'll Bring These Qualifications:
•Bachelor’s degree and less than 2 years of previous IT experience. An additional 4 years of previous IT experience can be used in lieu of education.
•Must be a U.S. Citizen and possess an active DoD Secret Clearance.
•Compliant with DoD 8570 IAT Level II (Security+, CCNA Security, etc.).
•Possess, or ability to obtain prior to start date, at least one OS certification (Microsoft Endpoint, Microsoft Azure, or similar).
These Qualifications Would be Nice to Have:
•ITIL Foundation v3 or v4.
•Knowledge of Department of Defense (DoD) / Department of Navy (DoN) operating environments.
•Strategic thinker with a results-oriented mindset.
•High attention to detail and accuracy.
•Problem-solving skills and a proactive approach to challenges.
NGEN
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.