Duty Manager - Front Office - Jumeirah Gulf of Bahrain

About Jumeirah & the Hotel:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Jumeirah Gulf of Bahrain is an idyllic getaway situated majestically on the shores of the Gulf and takes its architectural inspiration from the gentle movements of the sea. The resort’s cluster of villas and elegantly designed rooms, along with the award-winning Talise Spa, offers a sanctuary for travelers looking to recharge and embark on a journey for wellbeing. Bahrain presents itself as a destination for the ultimate Middle Eastern experience, with its rich heritage of beautiful forts and charming bazaars blending perfectly with an inspirational vision for the future. The resort harmonises Jumeirah’s promise of unparalleled hospitality with the wonder of the destination, providing a true beachside escape in the heart of culture. Set to exceed all guest expectations, the resort and spa is an oasis for nature-loving friends, families and couples hoping to disconnect from the chaos of everyday life.

About the Job:

We are currently seeking for a Duty Manager to join Jumeirah family!You will support in ensuring smooth and efficient operation at the front office.

Duties and responsibilities of this role:

• To ensure smooth and efficient running of the hotel operation especially the front office department.
• To handle and resolve guest complaints.
• To assist the Assistant Front Office Manager in supervising the Front Office Departments operation and communication.
• To assist in maintaining and / or develop agreed standards consistently within the Front Office department.
• To assist in maintaining and / or develop agreed operating procedures involved in the Front Office and to ensure that front office colleagues adhere to the correct procedures as laid down in the operating manual.
• To set a high example in regard to punctuality, appearance, performance, attitude, leadership, guest relations, observance of the house rules, loyalty to the management and interdepartmental cooperation.
• The Manager on Duty keeps very close relations with all VIP guest in and out of the house and responds accordingly to all needs and demands.
• Covering as Night Manager for vacation and days off as and when required.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Diploma or Degree equivalent Hotel related education
• A minimum of 2 years’ experience in luxury hotel.
• At least 2 years’ experience in hotel leadership.
• Experience in working with culturally diverse workforce
• Arabic Speaker is highly desirable

About the Benefits:

We offer an attractive tax-free salary, paid in Bahraini Dinar (BHD), the local currency of Bahrain. In addition, we offer reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation allowance, life insurance, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.