Country Business Head Manager

Head of CCB in Bahrain works closely with the wider CCB teams within MEA.  The role is a trusted partner within the local management team and supports the Chief Country Officer (CCO) The role reports to the MEA (ex UAE) Head of CCB.

Manage and drive growth of the CCB business in Bahrain. This Senior Vice President level role entails responsibility for developing and executing the business strategy for CCB in the country with responsibility for the client P&L of the business in order to ensure sustainable and predictable earnings and excellent client experience. All of this must be achieved within a sound control environment in which the business operates.

Job Background / Context:

Citi Commercial Banking targets mid-sized corporate segment with international banking needs. This includes the growing Digital segment focused on disruptor companies in the tech space like E-Commerce, Software, FinTechs, etc. 

Key Responsibilities

• Develop, implement and execute a business strategy with goal to support our organic growth targets leading to sustainable and predictable results;
• Grow market share in our key segments while looking for opportunities to expand the customer base;
• Develop a deep understanding of the local market and build long lasting relationships with clients and local authorities;

• Ensure that the right value proposition is developed while leveraging Citi’s capabilities and network;
• Establish pricing policies to drive adequate returns at the customer level;
• Responsibility for quality of the credit portfolio, origination in line with Target Market, prompt problem recognition;
• Close partnership with Risk to ensure that the right credit approach (program and procedures) are in place
• Manage, recruit, and motivate a team, ensuring an aligned organisational model, scorecards and KPIs to monitor business performance;
• Talent development, coaching and counselling of staff to provide stretch targets and fulfilling assignments;
• Partner with Operations and Technology to ensure product delivery and excellent service;
• Represent CCB on internal governance committees in Bahrain
• Ensure sound quality of the credit portfolio and full compliance with credit policies and ensure a safe and sound control environment, with respect to compliance, legal and regulatory factors and closely manage KYC.

Knowledge/Experience:

• Business builder capable of creating vision and motivating the team;
• Bahrain market knowledge and experience preferable;
• Solid understanding of the different banking products;
• Knowledge and experience in credit risk management and structuring deals
• Proven leadership ability with excellent interpersonal communication skills at all levels. Reputation in industry attracts talent;
• An accomplished manager who has the ability and drive to manage and motivate;
• Both written and spoken Arabic proficiency is preferred

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills

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