THE WATCHMAKER OF WATCHMAKERS
Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,300 different calibres and the award of more than 400 patents. Harnessing 190 years of accumulated expertise, La Grande Maison’s watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication.
MAIN PURPOSE
The Commercial Partnership Executive will be responsible for the sales operations and relationship development with our partners across the Middle East.
He/she will be focused on ensuring our local visibility and performance of the Maison whilst there is operational excellence for our consumers to receive the perfect client centric experience.
As an Ambassador of Jaeger-LeCoultre, you will need to establish strong partnerships with retailers and at the forefront the local sales teams, while providing continuous support at the highest level of service to the accounts under your management.
KEY RESPONSIBILITIES:
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Sales & Account Management: Working closely with the Commercial Partnership Manager to support the development of the annual and mid- term strategy of the network. Make sure each all points of sale have proper assortments and stock, set up corrective actions if necessary. Support in the implementation of action plans to increase the network sell-out Control visual merchandising implementation in coordination with our VM Manager Collection and past due follow up, in coordination with finance department, contribute to the timely collection of customer’s outstanding payments. Monitor and comply with customer’s credit limits. Develop a business-oriented approach and positive mindset in your network by supporting the Commercial Partnership Manager, through monthly meetings with the Boutique Managers / POS Managers, exchange best practice with other boutiques
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Client Treatment: Act as an Ambassador of the Brand. Support CRM Manager to drive CRM objectives Launch and monitor CRM activities within the boutiques. Make sure data capture and follow up systems are in place in all the boutiques for the walk-in clients, prospects, CS and reservations. Monitor quality of the CRM data capture together with the CRM Manager
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Marketing & Supply Chain: Validate and allocate the products / quotas in coordination with the Operations Manager. For each market, follow-up the sell-out trends regularly in coordination with Operations. Responsible for Booster effective implementation and Retailization KPI’s Discuss and align with the Marketing Manager/Commercial Partnership Manager the marketing and communication yearly plan per market (Coop budget, event, local action to boost sell-out) Identification and reporting of any event opportunities, as well as local communication needs with the Marketing Manager/ Commercial Partnership Manager. In coordination with all departments: Support and participate to the trade shows (Bahrain, Qatar) and expos: (Pre-W&W, W&W).
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Training Coordination: Support the yearly training plan in coordination with the Training Manager Ensure trainings on Boutique operations and Retailization program are rolled out across all boutiques. * Support the Commercial Partnership Manager in delivering the brand strategy and commercial objectives.
